PROCESS: Overview (con't)
ROI Case Study Production Process (con’t)
| Step 6 | All client comments and edits to the Case Study text are turned around in 24 hours. |
| Step 7 | When the client is completely satisfied with the document content, the Case Study is presented to the customer for their review and comment. |
| Step 8 | All customer comments and edits to the Case Study are turned around in about 24 hours. |
| Step 9 | Customer follow-on discussion (optional at customer’s request) with Case Study Forum to understand how the financial metrics that appear in the business analysis were determined. |
| Step 10 | After customer approval of the Case Study, the final document is delivered in Case Study Forum's format (PDF) and as a MS WORD document, with the charts and graphs ready to be ported into the client’s case study output template. |
"The best thing about working with Case Study Forum is how easy the process is. You say go, and a month later they give you a solid Case Study. After getting a customer identified, I probably invested no more than 4 or 5 hours (within the 30 day process) of my time and maybe a couple hours of our sales guy. Most of our effort went into simply managing our customer relationship... the rest was trivial."
Phil Odence, Vice President of Business Development, Empirix