PROCESS: Overview
ROI Case Study Production Process
The entire process, from the interview to a published Case Study, is about four weeks (20 business days), depending on how quickly the client (Case Study sponsor) and customer (company profiled) review the document and provide comments on the text and financial metrics.
Only two (2) hours of time is needed from the customer profiled in the Case Study – that includes the one (1) hour phone interview.
Client time commitment (Case Study sponsor) can be as little as one (1) hour from start to completion. We can contact the customer and setup the interview. We can even get all your release agreements signed by the customer.
| Step1 | Case Study Forum (CSF) assigns a three (3) person team to the project: editor, technology assessment analyst, and project coordinator. |
| Step 2 | Pre-interview with Account Executive (AE) or Systems Engineer (SE). |
| Step 3 | Questionnaire created and forwarded to the customer. |
| Step 4 | Customer is interviewed for the Case Study (1 hour interview is recorded and transcribed). |
| Step 5 | First review copy presented to client ten (10) business days after the interview. |