CRM & Call Center Management    

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MegaFon-Moscow Improves Customer Service, Launches Customer-Centric Strategy, and Gains $45.4 Million in Benefits with Amdocs CRM


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  • Informiam ClearPath Delivers $6.4 Million in Benefits to the Cingular Contact Center Enterprise

  • FedEx Improves Call Center Efficiency and Gains $3.3 Million in Benefits with Genesys Contact Center Advisor and Workforce Option